Customer Support Representative (Tapestry Inbound Customer Care)

United States

Job Type

Contract

About the Role

Placing an order
• Checking an order status
• Inquiring about a repair
• Seeking product information/recommendations
• Resolving an issue
• Soft sales

Requirements

  • Must have own equipment.

  • Desktop or Laptop computer with windows 10 operating system. 20 GB of availabe space. 60 GB or more of total space

  • Highspeed internet. Hard - wired. No WiFi. Connection must be ethernet. Minimum 10 mbps download speed / Minimum 3 mbps upload speed

  • Dual Monitors may be required with some positions

  • Noise cancelling headset with microphone

  • Landline telephone

  • 4 GB of Ram minimum. 8 GB of Ram or better is preferable

About the Company

This Tapestry company is a leading global house of brands. They build on their world-class capabilities, deliver boldly on their corporate responsibility goals, and leverage their strengths, from financial power to digital expertise. All of this is in the service of developing their people, growing their brands, and better serving their customers and
communities.